We would like to congratulate the Team here in Discovery Village at All lance for their performance during and after the ice storm that we just experienced. They did a fantastic job caring for us and protecting us. They brought snow to melt so the toilets would work and water to drink checking in everyone’s safety and security.
During the thaw several leaks were discovered which put several apartments and their residents in less than comfortable situations. But again the Team has handled the situation in a very professional manner.
The Team has done a great job, but every team needs a great leader and in this case the Leader without a doubt was our Executive Director, Pam Hasson. It is our hope that Pam’s performance and obvious care for us all gets her the praise and reward that she richly deserves.
Thank you for your consideration.
-Dianne and Glynn Cragin, Residents
Dear Pam & Staff,
This week has been very difficult for all here at the Village but nothing like what you and staff have had to endure above the definition of your job. You all have worked very hard to make it easier for all of us and we know how stressful that has been. We want you all to know how much we appreciate all your efforts in making life easier for all of us. You all have gone above and beyond. Also thank the company that is making repairs, we know they too work hard. God bless you all.
-Penny & John Rowell
I know the past week has been one for the record books (and those are not the good record books). I know that a 40-hour week must be a distant memory. I want you to know that I, and a lot of other residents, deeply appreciate your efforts and the efforts of the entire staff to keep this place functioning. I know it has not been easy. Thank you, thank you, thank you.
Discovery Village at Alliance Town Center is a great place to call home for me. My neighbors all through the building have been friendly and caring. The same goes for the management. This is not my first rodeo living in a senior community, but it has been the best. If you want to mix with fun people, this is the place. If you really do not want to mix with people, this is still a great place for privacy to do just that.
We love living at Discovery Village and wish we had made the move from house to independent living sooner. We truly feel like we are at a nice resort! The staff is super helpful at every level. It is so nice to live free of taking care of a home and yard!
We stay busy choosing from activities, meeting new people at Thursday’s Happy Hour, working out in the gym, exploring nearby shopping or having a special meal on Tuesday night in the dining room.
-Pete and Kathy Goodwin