21:33 08 Oct 19
02:26 02 Jan 19
16:56 26 Dec 18
19:28 28 Nov 18
This community sets the standard for exceptional care! The ability of this community to maintain a loving and caring enivorment regardless of how many residents are living here exhibits the communities attention detail.
18:16 13 Nov 18
Gina was amazing showing us what Discovery Village has to offer. I love the fact that she states, 'We employees are guests in the homes of the residents here at Discovery Village'. She shows compassion and RESPECT for all the residents there. She is amongst the many wonderful compassionate people who make up Discovery Village!!! Outstanding job Gina!!!
19:12 02 Nov 18
21:38 26 Oct 18
I recently contacted the Sales Director, Gina Weiley at Discovery Village to inquire about services for my parents. She got back to me very quickly, gave me a very informative overview on the phone and we scheduled an appointment for me to see the facility. Upon my visit, the friendly receptionist was expecting me and Gina came out within 2 minutes. She gave me a tour of the facility and all the amenities and services as well as showing me a model apartment. It was a very thorough tour. Gina was able to answer all my questions and she greeted residents as we toured, and she was very informed the various levels of service and costs and floor plans. Residents seemed happy, and the place was immaculate. I will definitely bring my parents for a tour.
19:20 08 Oct 18
I'll start this review by saying that in the last 12 months, discovery has made MAJOR strides to ensure adequate staffing, additional training, and faster response times. We recently had to place an elderly loved one into assisted living. After placing her at another home here in Naples, she had not one but TWO falls. We realized we needed top notch care for her 24/7 that the other home could not provide.Fast forward to meeting with Gina, from discovery. From the moment we began to work with Gina, she showed what a stellar asset she is. When we discussed all our fears and worries, she took action to ensure we were at ease. For example, we know our loved one will still try to lift herself out of her bed, and is prone to falling. Gina suggested we get a special thick mat to place near the bed Incase our loved one goes rouge and tries to get up herself. It was the detail Gina puts into her work that really set her apart.Because our loved one has memory issues, we placed her in memory care. Emma, the head of administration, is an angel sent from heaven. She is knowledgeable, (future RN!) kind, innovative and compassionate. She personally provided her cell number to us! Her desire to go above and beyond in every interaction is notable. She is the gem of the staff and we are so delighted to have met her.Move in day was quick and easy (with movers!) and the staff was very accommodating.From A-Z this place has everything covered. I understand the previous reviewer concerns, but discovery has obviously made an enormous effort to rectify any previous discrepancies with staffing and care.
22:41 04 Oct 18
I have been to Discovery Village here in Naples several times to visit a friend. I am always delighted with the wide variety of entertainment offered and the superb food. The staff is always polite and welcoming, making everyone feel at home. It is definitely a family community. I have been to many such living communities, but nothing as delightful as this one.
09:36 04 Oct 18
The staff at Discovery Village are wonderful. Everyone there has gone out of their way to make my wife's transition easy, and to make her feel welcome and cared for. This caring and welcoming attitude is evident throughout the facility; from the Administrative Staff to Nursing and Housekeeping; as well as from the other Residents. The Maintenance Staff has been especially helpful in tailoring her apartment to her particular needs; and there are many activities to keep the Residents engaged. We are really pleased with our choice of Discovery Village. The Staff and Residents make it feel like a Community rather than an Institution.
Mary Ann Carroll
05:46 23 Sep 18
I have been happily employed as a concierge at Discovery Village at Naples for the past 3 years. There are now a lot of new employees in place and we now are working well as a team. I take pride in what I have done for Discovery residents and will continue to work to give them the best of care.We recognize that this is the residents' home and work diligently to convey that feeling daily. I pride myself in making sure that residents' concerns and questions are always addressed in a timely manner.
18:13 20 Sep 18
I find Discovery Villages a wonderful place for residents and their needs. The Team here is very attentive and follows through with questions and concerns from food to medicine needs. The community is lovely and the apartments are nicely appointed with the comforts of home.
19:21 14 May 17
So far, we are very impressed with this new facility for my mother in law. They seem very professional and well staffed. The activities appear to be extensive. The facility is beautiful with small apartments, a beautiful dining area, open lobby with bar, game room, movie theater, indoor pool, ice cream parlor. Decorating is top notch and pricing is quite competitive. We worked with Victor who we found very helpful.
23:58 15 Aug 15
I like the picture of the plave.I would have liked to have seen sn apartment.
17:34 08 Apr 15
Fantastic Facility, Fantastic Sales Staff, Support Staff, and Leadership. I recommend to everyone!