Gwen Cantu
00:52 28 Mar 24
From the moment you walk into this community, you can sense the quality and and attention to detail. The staff is easy to work with and have genuine interest in the folks that live here. People are usually out and about and smiling as I walk through the building, and the activity calendar is robust and engaging! The administrator can always be found out of his office visiting with folks and making sure the building is in top shape. Some places just feel good, and this is one of those places!
rosalyn royal
16:05 20 Feb 24
I have lived here a little over a year and have never regretted choosing Discovery over others I checked out. My sons say it is "lovely" here and I concur. I have made good friends here and have gotten to know the staff. Christian, the Medical Director, is exceptional and welcoming always; Don, the Director, is great and always has a listening ear. The general staff, from servers in the dining room to staff on the floors to activities staff to business office staff, etc are involved, encouraging, and interested in residents. And a big plus is Physical Therapy right here, a PA we can regularly see, and consistent housekeeping and laundry services. Overall, I highly recommend Discovery Village Southlake.
trips
16:18 17 Feb 24
My mother has been living at Discovery Village, Southlake, Assisted Living for 20 months. We have been very happy with the level of care that she has received. They have a number of activities both in the building and out. The food is not gourmet, but is good. The Physician's Assistant that she sees is excellent. She is very quick to respond and sees her in her apartment. Any complaints within the community have been addressed quickly. There has not been a huge turnover in staff since she has been there which contributes to the stability of the community. I would definitely recommend Discovery Village, Southlake, Assisted Living for your loved one.
David Hernandez
15:50 08 Feb 24
Compassionate team, long standing leadership, and advanced programs that cater to specific needs of the senior population.
Jim Carter
22:05 06 Feb 24
The staff at this Senior Living Facility is unmatched, especially Hollie Ricker. She and the rest have gone out of their way to make sure the move in for our parents went exceptionally smooth. The facility itself is extremely nice and very comfortable. Our parents, both of whom have dementia, have settled in nicely and the staff goes out of their way to make them feel at home. I highly recommend Discovery Village at Southlake for anyone needing a home for their aging parents.
Cody Tower
18:58 02 Feb 24
I have the chance to visit Discovery Village at Southlake on a regular basis. The campus is stunning and the feel on the inside is warm and inviting. I have been very impressed with longevity of the care team, which is a true prize in today's healthcare environment - They deliver consistent quality care and genuinely kind service. They also provide an outstanding independent living, assisted living, and memory care lifestyle ... and they boast the best nursing center in DFW!
Sara Valentine
04:40 02 Feb 24
Excellent and incredibly compassionate care especially in the memory care unit!If you have a family member in need of memory care, then you will not find another facility that will work as hard as Discovery Village in Southlake to make the transition smooth and as comfortable as possible for any resident in need of care.The memory care director “Lulu” goes above and beyond in every capacity to ensure your loved one is taken care of with any and all needs! He is easy to talk to and makes himself available at all times!He truly cares about the residents and their families and the stresses that go along with having a loved one suffer from dementia. The whole team is amazing and they show so much love and respect to all the residents.❤️
Valerie F
18:40 01 Feb 24
My parents have been living in Discovery Villages Assisted Living Facility in Building 1 for a little over a year now and we highly recommend it. The entire staff, from the facility director to the dining room staff and housekeeping staff are engaged with the residents and their families. We have never had an email, text, or phone call go unanswered. The staff work hard to keep residents happy and healthy and their families informed of their progress.The facility is beautiful inside and out. They have a husband and wife doctor team whose PA, Pam visits residents on a weekly basis. Both doctors and Pam, the PA are fabulous! They have on-site Speech, Occupational, and Physical therapy which my mother is currently using and they are excellent as well. Plus, they just brought on a Neurologist that will see patients at the facility.For appointments outside of the facility, they have a van that can be scheduled on Monday, Wednesday, and Friday. The van also transports residents to various stores/activities on a weekly basis. The van driver Robert is great.When my parents first moved into the facility, we had issues getting their long term care policy to pay. Tracy, in the business office worked with us for several months to help get the issues resolved. My mother’s needs have changed over the past year and the facility director, Don and the nursing director, Christian met with us several times to determine the best path forward for her. They encouraged us to contact them at any time with questions or concerns and we have, always with quick response times from them. We like that they have Memory Care as well as Assisted Living in the building. Lulu, the director of the Memory Care division gave us a tour recently and was extremely helpful and informative.The front desk staff, Beth, Linda, and Renee are excellent. Visitors and residents are always greeted with a smile and conversation. They are aware of how the residents are doing, what activities they enjoy, and can help with anything you need from scheduling outside doctor’s visits, maintenance requests, and more.My parents have been very happy living at Discovery Village and we highly recommend it to all.
Kate B.
15:01 31 Jan 24
My first review and it’s well deserved. I toured with my parents a few weeks ago with Don who is the director. They are still talking about it and we couldn’t be more thrilled. The facility was clean, staff were kind and Don really helped to put my parents at ease with the thought of moving. Highly recommend taking a look around you won’t be disappointed.
joni smith
02:03 31 Jan 24
Amity Hosoice has worked along side the staff at Discovery for many years and it has been a wonderful partnership providing excellence in patient care. Building is well maintained, clean and staff provides excellent care to the residents. The leadership is approachable and works in partnership to be sure the residents and families have the very best!
Abigail Bates
21:28 30 Jan 24
I Started looking at Discovery Village in Southlake in late October 23, after a hospitalization with my Mom. Ken and Hollie (located in building 2) helped me tour the place and each floor plan of apartments. They were incredibly welcoming and spent quality time with me. I did not feel rushed, as this is a big decision to make for my parents. Upon leaving they gave me the most gorgeous apple pie.The details that go into assisted living are complex to say the least. Rutez (evaluation nurse) drove all the way to Frisco hospital to help evaluate the care transition plan for my parents and see the level of care they needed as individual people. All helping hand were on deck. Every rode block I hit, Ken, Hollie and Rutez were there strategically guiding me every step in the way with patients and kindness. We moved in December 16th and the welcoming and support only continued. All hands are consistently on deck to help me make decisions for my family.My mom needed to move to memory care in January. With the assistance of Dr. Hernandez, Pam (PA), LuLu (memory care director) and Rutez, their care team made this complicated decision an easier transition for my family. The care team is still helping me today in this journey. We are in the process of making one final move for my Dad in Feb. so he can be right next to my Mom in the same building. Ken, Hollie and Don (building one) have helped me switch apartments and leases quite quickly.So in my closing it doesn’t matter if you are building 1 or 2, the care teams are not only wonderful with building individualized care plans for your parents. But they are also wonderful at helping navigate the complexity of assisted living requirements and life changes for families.
Hollie Ricker
20:53 30 Jan 24
Discovery Village at Southlake is a phenomenal place to be! The atmosphere of the community is very welcoming, and the staff are great. I highly recommend choosing this community.
Tina Thompson
18:54 30 Jan 24
I have been visiting, volunteering, and partnering with this community for about a year. As a hospice Director, I’ve also had a few residents on service and have always witnessed professionalism, extremely courteous and kind, compassionate staff.
Christian N
19:15 29 Jan 24
There is no place like Discovery Village for me. I have been around since 2011 and could never think of a better place to serve our residents. Rather than seeing myself as an employee, I see myself as a resident, a family member, and a member of the staff. Taking care of our beloved residents is a calling for me.For me, residents are more than numbers; they are part of our Discovery Village family.In my role as Director of Health Services, I am responsible for establishing the best interventions and strategies for delivering quality care.A team with the same purpose and motivation is essential to providing quality care. As our Executive Director, Don Miller is a caring and compassionate leader, he is committed to ensuring that residents receive the best care and that all staff members are happy to serve residents.Our company is blessed to have staff who did not run away but remained with the organization to care for our beloved residents during the COVID-19 pandemic.Having a great management team makes Discovery Village a better place to live and work.Residents at Discovery Village can receive outpatient therapy in the building to help them remain as independent as possible.
MJ Meisinger
16:48 29 Jan 24
Discovery Village was a wonderful option for my mother when she was rehabbing after a hospital stay. The nursing, physical therapy and office staffs were all very friendly and helpful. They took great care. Plus the location was very convenient and such beautiful surroundings.
aime LULU
05:34 29 Jan 24
I have been in this community for years , truly Discovery is great place to work. A place to grow , a place to trust ! We love our residents, we treat them with respect, compassion and dedication at the point they feel home. Family members and staff work together to meet our elderly needs. In our safe neighborhood , Shine Roundtable, Shine Support Group, Shine Family Night give more opportunity to share opinion , experiences, testimonies and also to spent time and do activities with loved one. I am happy to go work every morning!
Christine Wiechec
23:57 28 Jan 24
Caring and awesome staff who give best care and show love to the residents. Great place to work. I recommend this facility 100%.Great place to work!
Tatyana Metter
23:09 28 Jan 24
I would like to thank the staff of Memory Care at Southlake and his director, Yamba Aime Lulu, for all the care and support they provided not only to my husband while he was in their care, but to his family, as well. It is a difficult job, that requires not only great professional skills, but care and compassion toward the patients.Thank you all very much for all you did! Tatyana
Shelley Keltner
18:13 27 Jan 24
Love this place!!!
Lori Rose
16:46 27 Jan 24
Love this place!
Miriam Ikotama
16:06 27 Jan 24
Working here has been nothing short of amazing, the residents are wonderful.
Yhedidia Lulu
16:02 27 Jan 24
It’s an amazing place to work, and the residents are just wonderful.
Annie Jordan
04:23 27 Jan 24
I couldn't have found a better place for Mom! Discovery Village has proved over and over again to us kids and Mom that we made the best decision for Moms care. She has everything she needs. Physician care, PT, OT, Speech Therapy, excellent dining, excellent caregivers and staff! They love Mom and are so patient and gentle with her! The staff is amazing! I'm always greeted with a smile! My Mom has received excellent care here and at times they have truly gone above and beyond to make sure all needs are met. Any concerns I do have are quickly addressed and resolved!
Brittany Escobar
22:02 26 Jan 24
Discovery Village Southlake is a wonderful place for anyone to reside with great staff like Christian, the Director of Nursing, and LuLu the Memory Care Director. They are loving, caring, attentive... and the most important, make everyone feel like family.
JBT SFSOC
20:22 26 Jan 24
Lydia Lenning
20:13 26 Jan 24
I’m a team member at discovery village in Southlake and I love it here. Our staff is so caring and our residents are the best. What a great place for your loved one.
Andres Dominguez
20:10 26 Jan 24
Gladis Fernandez
20:09 26 Jan 24
Handi Andie
20:09 26 Jan 24
Rydriana Lee
20:04 26 Jan 24
Jkok Yumap
20:00 26 Jan 24
Don Miller
19:50 26 Jan 24
Discovery Southlake is a very Happy community! I am honored to be a part of the Discovery Team. We love! our residents! and their Happiness is very important to everyone!
john fix
19:36 26 Jan 24
Great place to work
Aj creations
19:11 26 Jan 24
Very caring and friendly staff,clean, cozy environment to live.would 100% recommend.
Megan Foland
18:43 26 Jan 24
The associates are attentive and caring. Any concern is addressed quickly. Don is a servant leader, stepping in to support the team whenever needed. Lulu and Christian are patient and willing to answer questions, but also make the residents smile.
Jennifer Williams
16:35 26 Jan 24
Beautiful community! Tremendously welcoming and caring staff!
keke
01:13 26 Jan 24
My name is joyce and I am a former resident I love discover village people care they have great employees it’s honestly a great facility overall
Pamela Matijevich
20:03 25 Jan 24
Margie Francis
16:30 31 Dec 23
10 years ago, my parents moved to Watermere, so if something happened to one of them they could be close to each other. 5 years ago my dad was diagnosed with Parkinson’s. 15 months ago my mother could no longer care for him by herself. We toured memory care with and without my mom. LuLu came to our home to talk about the services and his team.Throughout the learning curve for both us and LuLu’s team we gradually came to know one another to facilitate dad’s care. The staff has been amazing in adapting to Dad’s needs. It is a relief to our family that he receives 24-hour care. LuLu is dedicated, a great leader of the team, a teacher, and a comforter.Our family highly recommends Discovery Village Memory Care for your loved one. You will become part of the entire village.
vicki carns
21:47 28 Dec 23
At Discovery Village at Southlake, they have taken great care of two of our family members from skilled nursing care to assisted living arrangements. The facility offers, on-site medical aid, therapy of physical, occupational, and social skills. The staff starting with the front door greeters: Sandy, Judy and Shelley smiling faces and sweet words of encouragement then Okey who lead us through and headed up our journey of care; Charity, Ginger, and Tracy helping and continue to help us with our confusing paperwork with insurance. Ken who took the time to repeatedly show with great patience each room to make it our family members own decision of location of stay. Hollie absolutely invaluable to us continues to reach out and aid us with all questions of the day to day. AJ, who is over maintenance is so helpful with every detail that we need covered. Nurses: Latoya, Christina, Millie, Hannah, Chris, Rebecca, and Carmen, I can’t say enough about each one of them their care and attention to detail that they each take with our loved ones. Our medical team: Dr Hernandez, Gwen, and the PAs, Jennifer and Pam, the ability to recognize needs and address them in a timely fashion with love and concern. They are all very kind to not only their patients but to families as well. Leading assistance to us every step of the way. Helping us to understand the levels of care needed. Are encouraged on all levels of care to help with healing and adjusting to the new environment. Thank you for all that each of you do.
Tracy Whitman
22:20 27 Dec 23
I am a team member here and I love it!My coworkers are caring and the residents are just wonderful. What a great place to live and work!
CJ Beee
21:14 26 Dec 23
Beautiful community set in a quiet and safe area of DFW! All levels of care are represented here making it possible to truly make this community a home. Very caring staff.
Kathryn Gerrity
00:34 14 Dec 23
We are so happy with the care my mother receives here. The staff is so loving and Lulu the director is just wonderful. I highly recommend Discovery Village in Southlake.
Rachel Koh
18:48 10 Oct 23
Both my in-laws (one in memory care and one in assisted living) receive excellent attention and care at a moment's notice. I personally have experience many senior living facilities with other family members in other states over the years and Discovery Village at Southlake is at the top! The care providers, food, and amenities are top notch and I couldn't recommend it more for a family member. PT is also really great there if needed.
Cindy Smith
16:10 26 Jul 23
My family was very pleased with the excellent care that the staff at Discovery Villages in Southlake provided for my mother on the 3rd floor skilled nursing section. They were very kind and had a heart for what they were doing. Highly recommend this facility for a loved one. Special thanks to Sandra, Phyllis, Hannah, Meisha, Sheila, Jerry, John & Pam.
Michael O'Connor
23:40 18 Jul 23
My 96 year old Dad spent some time rehabbing here. He rarely spreads around compliments freely but he did about his stay/treatment here, specifically mentioned his direct-care staff, Ms. Tamika. Also, we had one small hiccup with communication and it was handled swiftly by the super friendly and professional Executive Director, Mr. OK. From conversations I personally had with Mr. OK it is very clear that patient care is the #1 priority. I’m sure we are leaving a ton of other staff out but our kudos to all who work in the rehab section of this facility. Thank you!
