16:12 26 Feb 21
An absolute 5-Star Review for Discovery Village at Westchase. The care they have provided my father during a very stressful time has been nothing short of amazing. I am a service member stationed overseas and this organization bent over backwards for me in order to provide my father the proper care and assistance he required; all while i was home on emergency leave. I moved my father from a horrible situation at a Tampa rehab to Discovery and it was the best decision i ever made. Going back overseas, I feel very safe knowing that my father is in their care.The facility is amazing (clean, elegant, extremely well kept), the staff is superb and the leadership is obviously taking the correct steps to ensure that that our senior citizens are treated with the honor and respect they deserve. Special thanks to Dominique, Monique, Allison, Rose, Daniel, Melissa and everybody else that has gone above and beyond. Highly Recommend!!!
12:34 09 Feb 21
I want to commend Dan Guanio, the Executive Director at Discovery Village at West Chase in Tampa, FL for his outstanding job at running such an outstanding senior living facility. I recently supported this facility as a pharmacist and member of the Covid 19 support team for CVS to provide vaccinations to the residents and staff there. I was highly impressed by Mr. Guanio's outstanding level of professionalism and his attention to detail for ensuring we had such a smooth and enjoyable experience at accomplishing our important support mission to keep his residents and staff safe during this Pandemic. Mr Guanio was continually accessible throughout our visit and ensured that both the patient and staff flow for this endeavor was able to be accomplished in such an efficient and flawless manner. It was clearly evident to me that Mr. Guanio genuinally cares for his residents, the staff and support personal that visits his facility. As a retired Army Officer and Hospital Administrator and also a pharmacist with over 45 years of health care experience, I would highly recommend this outstanding facility to anyone considering an assisted senior living community either for themselves or for a friend or family member. You would be highly impressed with the facility, Mr. Guanio,the Executive Director and his attentive staff. Sincerely, Gary S. Drabczuk, Lieutenant Colonel, U.S. Army Retired
21:12 27 Jan 21
Highly recommend Discovery Village at Westchase. My mom and father both have dementia and it was important to us to have them both at the same facility. Mom became a resident in October and Dad, after a rehab stay, became a resident recently. The administration staff and nursing staff are amazing with communication and ensuring we do not have any questions. My parents are well taken care of and they are happy to be together in a very nice facility. Definitely recommend Discovery Village for either memory care or Assisted Living needs.
14:31 23 Jan 21
We moved my both my father and mother-in-law to DV back in November. Both have dementia along with parkinson and mobility issues. We were really concerned about COVID so we looked at 13 different Assisted Living Facilities and selected DV at Westchase for several reasons.1) Covid protocol. Impressed with procedures put in place to reduce risk of exposure2) Overall facilities. Bright and spacious apartments, well appointed common areas and spacious dinning room.3) Staff. Nurse on-site, attentive staff and great management team.4) Food. Really important for my in-laws and after sampling the food, they were sold.It has been 3 months now that they moved in and we all have not been disappointed at all. Great experience all around and would not change a thing.... HIGHLY RECOMMEND.
17:56 10 Sep 20
Exceptional treatment of my mother during a difficult time. Exceeded expectations. Friendly hard working staff, great management and a beautiful campus. Thank you.
12:16 31 Oct 19
Such a beautiful community! The staff was very helpful and kind, I highly recommend.
09:27 20 Oct 19
02:05 11 Aug 19
I truly appreciate the introduction through Cindy Crowley (Memory Care General Manager) to the world of ALF/Memory Care that started for me with your amazing Open House visit back in May.You have a fantastic staff all around and I pray you open soon, so they have more opportunities to shine. Directors Emily and JoAnn were especially knowledgeable, warm and welcoming. They will help fill the rooms.I am a cheerleader for your facility and program.
04:59 19 Oct 18
WOW WOW WOW!! I recently had the pleasure of meeting with Veronica Rogers, the General Manager of this beautiful new Assisted Living Facility. I was with a friend who will be moving her mom in as soon as the building is complete. She (my friend) was super impressed with the fact that she could give a $1000 refundable deposit which would lock the rate her mom pays for 2 years, and she will get to be one of the first to choose her apartment. Veronica is a breath of fresh air and was so kind and informative. She is obviously going to be a lot of fun for the residents to be with! TRULY IMPRESSIVE and a welcome addition to our community!!!
20:37 17 Oct 18
Met with Veronica Rogers to look at the community and was so impressed. Veronica was pleasant, professional and very knowledgeable about this beautiful community that will open soon. The floor plans were great, just the right size depending if you want a studio, 1 bedroom or 2 bedroom. The building is going to be beautiful. I would highly recommend anyone to take time and stop by this community!!
21:53 15 Oct 18
This is going to be an Exceptional building absolutely beautiful met with the general manager who was professional knowledgeable and seem to care about my family she was very sincere! I would highly recommend this community to any family that is looking for their parents or grandparents!
16:38 15 Oct 18
The General Manager Veronica Rogers went out of her way to make sure we had all of the information to make the best decision for our family! She listened to our needs, cared about what was right for us and is genuinely kind. The sales center looks great and inviting. It was nice to see the building and the video.